General Terms & Conditions
1. General provisions:
1.1. These Terms and Conditions ("Conditions") apply to all the contents in this booking engine. Please read these Conditions before using this Web site. The use of this Web site indicates your agreement with these Conditions.
1.2. Booking Group LTD ("EconomyBookings.com") may also modify these Conditions at any time, and such modification shall take effective immediately upon posting the modified Terms and Conditions on this Web site. Accordingly, your continued access or use of this Web site is deemed to be your acceptance of the modified Conditions.
1.3. Booking Group LTD ("EconomyBookings.com") does not own or operate any vehicle rental companies.
1.4. Terms between you and the rental vehicle provider:
1.4.1. Your contract for vehicle rental will be between you and the rental vehicle provider. The terms and conditions of the rental agreement between you and the rental vehicle provider are available on this booking engine when you select the vehicle type and insert other relevant information.
1.4.2. When making a reservation for a vehicle rental on this booking engine you are bound by and deemed to have accepted the terms and conditions of the relevant rental vehicle provider.
1.4.3. Booking Group LTD ("EconomyBookings.com") is not a party to the contract between you and the rental vehicle provider and has no responsibility or liability (directly or indirectly) to any party in respect of the terms of your contract with the rental vehicle provider or any problems arising with the rented vehicle pursuant to that contract or any other problems between you and the rental vehicle provider.
1.4.4. Booking Group LTD ("EconomyBookings.com") makes no warranty or representation in relation to any rental vehicle provider or any vehicle rented by any rental vehicle provider. It is the rental vehicle provider's own responsibility to provide you with a rental vehicle rented on this booking engine.
1.4.5. Booking Group LTD ("EconomyBookings.com") is not responsible and shall have no liability if the rental vehicle provider's terms and conditions available on this booking engine have been or are changed by the rental vehicle provider.
2. Data protection
2.1. Booking Group LTD ("EconomyBookings.com") recognizes and appreciates the importance of responsible use of personal data collected on this booking engine. Therefore, EconomyBooking.com is careful with personal information, taking steps to keep it secure and ensure it is used only for our legitimate business purposes.
2.2. We are required to send your information to the rental vehicle provider with who you have booked rental vehicle services so that the rental vehicle provider knows who you are and when you will use his rental vehicle services.
3. Reservation
3.1. After a reservation is made on this booking engine, our operators will contact the rental vehicle provider to confirm your reservation request. When your reservation is confirmed,
Booking Group LTD ("
EconomyBookings.com") will send you an email with the voucher (confirmed RESERVATION) within 24h-72h so that you will have all the necessary information prior to your arrival. Please note that under certain circumstances, i.e. busy locations, it may take up to 3 days. Orders made for the immediate future (5 days or less from time of booking) will be given a special priority.
3.2. We cannot guarantee a specific make or model. The car on your voucher is the most common vehicle for the class you've rented. At the time of pick-up, you will be provided with a car model on your voucher if available. In all other cases, you will receive an adequate substitute or a free upgrade. In the rare event you'd have to downgrade, you will be compensated for your improvidence.
3.3.
Booking Group LTD ("
EconomyBookings.com") only uses your e-mail address for sending you a voucher. We only use your phone number to contact you if there is any questions with your reservation.
3.4.
Booking Group LTD ("
EconomyBookings.com") recommends that you thoroughly check the details of the reservation e.g. country, location and period of rental.
3.5. If you need to make any alterations to your reservation, you must contact
Booking Group LTD ("
EconomyBookings.com") through the booking engine clearly informing
Booking Group LTD ("
EconomyBookings.com") of the precise details of such alteration.
Booking Group LTD ("
EconomyBookings.com") does not guarantee that the necessary alterations can be processed. Alterations cannot be processed after collection of the vehicle.
3.6. As a condition of your use of this booking engine, you undertake to
Booking Group LTD ("
EconomyBookings.com") that you will not use this booking engine for any purpose that is unlawful or prohibited by or contrary to Conditions.
3.7. In particular, by proceeding to access this booking engine, you agree:
3.7.1. Not to use the booking engine to make any speculative or false reservation;
3.7.2. Not to use the booking engine to research rental vehicle providers or their pricing;
3.7.3. Not to use the name
Booking Group LTD ("
EconomyBookings.com") for commercial purposes without obtaining prior written permission from
Booking Group LTD ("
EconomyBookings.com").
3.8. Booking cancellation: Every reservation must be cancelled 72 hours prior to the pick up date. At cancellation of the reservation the deposit which has been brought, comes back back to the client within 30 working days. If the reservation is cancelled less than 72 hours before the pick up date, the prepayment sum is not refunded, unless the client have paid the total sum, then Booking Group calculates a payment for 2 days of rental. If reservation is created less than 72 hours before the pick up date, the prepayment sum is not refunded in case of cancellation. In case the reservation is not cancelled and the service is not used, the prepayment sum will not be refunded.
3.9. It's allowed to pick up a car in one location and to drop off in another location. Additional one way fee is applied in this case. The one way fee is not included in the rental price indicated during the reservation. (i.e. one way fee is also not included in the rental price indicated on your voucher) For the one way fee amount, please send a request for information to
reservations@bookinggroup.com.
4. Payment
4.1. General provisions. The payment model for your reservation depends on the location and/or rental vehicle provider used. At all times you are responsible for payment of any additional services/ costs requested by you and you are responsible for any other service charges applied by said rental vehicle provider.
4.2. Payment options:
4.2.1. You pay a reservation deposit at the time of making your reservation and the balance is paid to the rental vehicle provider at arrival; or
4.2.2. Booking Group LTD ("EconomyBookings.com") charges the total price of reservation from your credit card at the time of making your reservation; or
4.2.3. You receive an invoice and you pay the total price.
4.3. Payment methods. You must use a credit card. Please note that not all rental vehicle providers will accept debit cards.
4.4. Major credit cards including- American Express, Mastercard, Visa.
4.5. Pre-Authorization - Your credit card must be approved for pre-authorization up to the maximum deductible amount before you can rent. If the card is not fitted to be pre-authorized, you are required to purchase extra insurance to reduce the deductable to zero. In the case that you purchase the extra insurance, you will still need to be pre-authorized to cover the costs of possible traffic violations and or refueling costs.
4.6. The voucher supplied by Booking Group LTD ("EconomyBookings.com") is your proof of reservation and payment. If the reservation is cancelled, the voucher is void. You must produce your voucher upon arrival at the rental counter. Failure to submit your voucher means you are forming a new contract between yourself and rental vehicle provider. You will be charged by rental vehicle provider for a new reservation and you will not receive a refund from Booking Group LTD ("EconomyBookings.com"). Please note- Booking Group LTD ("EconomyBookings.com") is not responsible for overcharges if the voucher was not presented during pick-up.
4.7. All payments must be made in the pick-up country's local currency. The price you are quoted does not include currency conversion fees levied from your credit card provider.
4.8. Booking Group LTD ("EconomyBookings.com") is unable to offer you a refund if you stop your rental earlier. In the event that you require to extend the rental period after the collection of your rented vehicle (dates not covered by Booking Group LTD ("EconomyBookings.com") voucher, you must pay directly to the car rental agency the local rental rates prevailing at that time.
5. Price
5.1. General provisions:
5.1.1. Booking Group LTD ("EconomyBookings.com") makes every effort to ensure that prices quoted at the time a reservation are made on this booking engine are accurate in all material respects. Nonetheless Booking Group LTD ("EconomyBookings.com") reserves the right to amend the price quoted at the time a reservation was made in the event of a manifest or patent error in the price quoted. Booking Group LTD ("EconomyBookings.com") will endeavor to notify the customer as soon as reasonably practicable in the event that a price quoted at the time of booking is incorrect.
5.1.2. In the event of a change of price quoted at the time of reservation the customer may select to pay the amended price or alternatively the customer will be entitled to a refund of all sums paid.
5.1.3. The foreign exchange rates used by Booking Group LTD ("EconomyBookings.com") to display prices in the currency chosen by the consumer are updated frequently. Foreign exchanges rates used by your credit card company may vary. Booking Group LTD ("EconomyBookings.com") cannot be held responsible for any discrepancy between the price displayed by Booking Group LTD ("EconomyBookings.com") and the amount charged by your credit card company due to the rate of exchange used.
5.2. Included in price.
5.2.1. Unlimited mileage (unless otherwise stated) e.g. extra payment per km.
5.2.2. License and fees, road tax, VAT, airport charges and 24h breakdown coverage.
5.2.3. Insurance. Collision Damage Waiver (CDW) and theft insurance. CDW is also known as Loss Damage Waiver (LDW). Please note that not all vehicles include insurance. Other rental vehicle providers have different insurance system.
5.3. Not included in price.
5.3.1. Additional Drivers. Each rental vehicle providers has their own policy regarding additional drivers.
5.3.2. Additional Extras. All additional extras are on request and payable locally to the agent when the vehicle is collected. Please ensure you request all additional extras at the time of reservation.
6. Requirements for drivers
6.1. Driver license. You must produce a valid driver's license for the country where the rental takes place. The driver's license must have been issued at least 12 months before the pick-up date. In addition to the normal driver's license, an international driving permit may also be required. Please note that the international driving permit is only valid if supplemented by your normal driver's license.
6.2. Drivers age. Usually drivers must be aged between 21 and 75 inclusive. Other rental vehicle providers have different age limits.
6.3. Risk age. Often young drivers are less experienced, and are therefore more likely to be involved in an insurance claim. For this reason, if you are a young driver, some rental vehicle providers will ask you to pay extra money per rental or all rental period.
7. Pick up and drop up
7.1. Flight Information. For airport pick-up, it is essential that Booking Group LTD receives the correct flight number and arrival time. You can do this either online or by phone. If this information is not available at the time of reservation, please ensure that you inform us at least 7 days prior to your departure, via email or phone. Booking Group LTD accepts no responsibility for a failed rental due to late or improper supply of this information. Failure to supply this information also alleviates the responsibility of Booking Group LTD ("EconomyBookings.com")
7.2. Identification. You will be required to present on collection of your rented vehicle, a valid drivers license from country of origin, a valid passport and a valid credit card in renters (drivers) name.
7.3. If you make a reservation but do not collect the vehicle, no funds paid will be reimbursed. Please be advised that in the event of a delayed arrival it is the customer's responsibility to contact car rental agent. In the event of a flight cancellations or delay, Booking Group LTD ("EconomyBookings.com") will not be held responsible for the funds paid.
7.4. Fuel policy. All vehicles have a full tank of fuel upon rental and must be returned with the same status (unless otherwise stated). If you return the vehicle part full, you will be charged for missing fuel at the end of the rental at the locally determined price.
8. Other provisions
8.1. Parking Tickets and Traffic Violations. You are responsible for the cost of any parking infringements and other penalties incurred during your contract period. The rental vehicle provider or Booking Group LTD ("EconomyBookings.com") will charge your credit card for any parking tickets and or traffic violations. You are also subject to pay administrative fees.
8.2. Breakdown Coverage - 24hrs roadside assistance is included in the rates. Replacement vehicles may not be provided by the rental vehicle provider, depending on the nature of the breakdown.
8.3. Complaints - All complaints and or problems must be received in writing within 30 days of you drop-off date. Booking Group LTD ("EconomyBookings.com") cannot process complaints made outside of this period. If your complaint is with the rental vehicle provider Booking Group LTD ("EconomyBookings.com") will inform you about your options and give you advice on a course of actions.