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  • Booking Group introduces Rating system for the car rental companies

    Jun 16, 2014, 10:32
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    Worldwide online car rental broker Booking Group first in online car rental business introduces Rating System on for US/Canada, Latin America, Europe un Eurasia markets, for the listed car rental companies both for independents and franchisees.

    Car rental companies are rated on a scale of 1 to 10 stars, with one being poor and ten being superior based on the following criteria:

    Overall value for money of your car rental; How easy was it to find pickup location?; Work efficiency of the car rental agents; Time spent picking up the car; Time spent dropping off the car; Car cleanliness; Overall condition of the car.

    Who assigns these ratings? Everyone used the service of the particular company in specified location. After the car rental customer has returned home, asks him to fill a review to know his opinion about the service received. Car rental ratings are like hotel, movie or restaurant ratings — a matter of opinion based on commonly agreed-on values like easy-to-find service counter, parking nearby and customer service.

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