I arrived to realize that my rental had been cancelled due to a time error I made during the reservation process. As my daughter was in the hospital anbout to give birth to my first grandson, my heart was breaking to think I may not have a way to get to her. Enter Paris, the world’s nicest human, working at the Nu desk. He set me up with a car for the week and walked me to the car to make sure I was all set. I had arrived late and if Paris hadn’t been there to fix everything, I would have fallen apart! I could not be more grateful for such exemplary service and true human kindness. We live in a world where we are inundated with negative news. This is how being kind and going above and beyond can have a profound impact. You never the difference you can make to someone else. Thank you Paris!
Nancy Auslander
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