Not sure whether to mark positive or negative. The person who handed the car over was helpful and the car was clean and great condition. However, when we arrived back to drop the car off there was no one there. We had a mobile phone number and we left many messages but no reply...what would have happened if we had an emergency? We waited 1 hour and then had to leave the keys hidden in a toilet. We finally had a phone call when we arrived back in Manchester - 6 hours after we dropped the car off!!! The explanation was that they had an emergency but why the long delay? Again, what if we had had an accident and we were stuck somewhere! Also, the company has a 800 Euro deposit and what if they now decide there is a scratch on the car and i cannot contest it as i am back in the UK? Again, great initial experience, good price, great car but very worrying final day. I would appreciate an reply to this.
kevin Clarke
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