Everything fell into place, the price was good, the car didn’t disappoint me, I could’ve looked into getting a four-wheel-drive. I did not expect the Buick. They advertised the likelihood of a Toyota.

Janet Simons Folger

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Very pleasant staff to deal with, I was in and out of the rental in less than 10 minutes to pick up the vehicle.

Dan Sanders

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Well, they didn t have our car, so they gave us something bigger but the engine developed a knock which sounded serious so I took it in to exchange and they were kind about it and gave us something smaller than we had originally paid for. So probably on average, worked out fine.

Richard Welling

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Overall, a very positive experience renting from Dollar in Kona. We waited a little while for the shuttle, but once it arrived it was empty and uncrowded since we didn’t have to wait for luggage. Check-in at the counter was quick with only a short line. The car was clean, ready to go, and exactly what we needed for our trip—reliable for beach days and capable of handling the steep drives up to coffee farms. Gas mileage was also better than expected for the size of the vehicle. The standout part of the experience was the customer service when our return flight was cancelled last minute. I was able to call and extend the rental by 24 hours at no extra cost, which took a lot of stress out of the situation (even though we ultimately didn’t need the extension). Would happily rent from Dollar in Kona again.

Charlene Jacka

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Very easy. Thought we were getting a vehicle that could fit 5 but ended up with a mustang convertible that could barely fit our party of 4 adults.

Janice itace

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