How can I cancel through My Bookings?

How to extend the booking if I already picked up the car?

Unfortunately it cannot be extended past pick-up time. Please note that all amendments should be made 48 hours prior to pick-up time. Please inform the rental agency directly by the number provided in your rental voucher.

What is your cancellation policy?

If you have chosen the Compensation Voucher while cancelling your booking, you will be issued the Voucher equal to the amount charged during the original booking of car rental services without any cancellation fee. Voucher is valid for 2 years from the date of its issue. It will expire after 24 months and cannot be extended. If you cancel your booking 48 hours or more prior to your pick-up, you will be refunded minus the cancellation fee of 60.00 EUR*. If your prepayment is less than 60.00 EUR*, you will not receive a refund. If you cancel your booking less than 48 hours before pick-up, you will be refunded minus the cancellation fee of 150.00 EUR*. If your prepayment is less than 150.00 EUR*, you will not receive a refund. If you cancel your booking less than 24 hours before pick-up, you will not receive a refund. No refund will be applied for unused rental days. You cannot cancel your booking if your rental has already started. Please note that some of the deeply discounted prepaid deals are subject to their own terms and conditions, and such bookings cannot be canceled or changed. *Or the same amount in USD/GBP at the exchange rate on the cancellation date.

How can I add extra options (child seat, additional driver, GPS etc)?

We are a broker agency (3rd party), we only provide you a wide choice of car rentals at great prices. Additional extras are added at the pick-up and there is an additional charge for it. You can ask the agent directly at the desk but we cannot satisfy your request because we do not sell such options, extras are provided by the rental agency and are payable at the desk. To make sure the requested extra option/price will be available at the counter, please contact a car rental company directly by the phone provided in your rental voucher.

How can I amend my booking?

You can amend your booking in the „My Bookings” section at the website at least 48 hours before your rental is due to start. Please note that if you decide to amend your booking you will be charged an Amendment Fee of 18.00 EUR. If you have purchased Cancel Protection you can amend your booking without Amendment Fee up until 1 hour before scheduled pickup. Please note that any amendment such as amendment of pick-up or drop-off location, car group, rental period and driver’s personal details may affect rental price which may be different from what you paid initially. Please note: prices are based on the pick-up and drop-off times and dates that you arrange before your rental starts. If you pick the car up any later or bring it back any earlier, you will not receive a refund for unused hours or days.

How to extend the booking if I already picked up the car?

Unfortunately it cannot be extended past pick-up time. Please note that all amendments should be made 48 hours prior to pick-up time. Please inform the rental agency directly by the number provided in your rental voucher.

What is your cancellation policy?

If you have chosen the Compensation Voucher while cancelling your booking, you will be issued the Voucher equal to the amount charged during the original booking of car rental services without any cancellation fee. Voucher is valid for 2 years from the date of its issue. It will expire after 24 months and cannot be extended. If you cancel your booking 48 hours or more prior to your pick-up, you will be refunded minus the cancellation fee of 60.00 EUR*. If your prepayment is less than 60.00 EUR*, you will not receive a refund. If you cancel your booking less than 48 hours before pick-up, you will be refunded minus the cancellation fee of 150.00 EUR*. If your prepayment is less than 150.00 EUR*, you will not receive a refund. If you cancel your booking less than 24 hours before pick-up, you will not receive a refund. No refund will be applied for unused rental days. You cannot cancel your booking if your rental has already started. Please note that some of the deeply discounted prepaid deals are subject to their own terms and conditions, and such bookings cannot be canceled or changed. *Or the same amount in USD/GBP at the exchange rate on the cancellation date.

How can I add extra options (child seat, additional driver, GPS etc)?

We are a broker agency (3rd party), we only provide you a wide choice of car rentals at great prices. Additional extras are added at the pick-up and there is an additional charge for it. You can ask the agent directly at the desk but we cannot satisfy your request because we do not sell such options, extras are provided by the rental agency and are payable at the desk. To make sure the requested extra option/price will be available at the counter, please contact a car rental company directly by the phone provided in your rental voucher.

How can I amend my booking?

You can amend your booking in the „My Bookings” section at the website at least 48 hours before your rental is due to start. Please note that if you decide to amend your booking you will be charged an Amendment Fee of 18.00 EUR. If you have purchased Cancel Protection you can amend your booking without Amendment Fee up until 1 hour before scheduled pickup. Please note that any amendment such as amendment of pick-up or drop-off location, car group, rental period and driver’s personal details may affect rental price which may be different from what you paid initially. Please note: prices are based on the pick-up and drop-off times and dates that you arrange before your rental starts. If you pick the car up any later or bring it back any earlier, you will not receive a refund for unused hours or days.

How to extend the booking if I already picked up the car?

Unfortunately it cannot be extended past pick-up time. Please note that all amendments should be made 48 hours prior to pick-up time. Please inform the rental agency directly by the number provided in your rental voucher.

What is your cancellation policy?

If you have chosen the Compensation Voucher while cancelling your booking, you will be issued the Voucher equal to the amount charged during the original booking of car rental services without any cancellation fee. Voucher is valid for 2 years from the date of its issue. It will expire after 24 months and cannot be extended. If you cancel your booking 48 hours or more prior to your pick-up, you will be refunded minus the cancellation fee of 60.00 EUR*. If your prepayment is less than 60.00 EUR*, you will not receive a refund. If you cancel your booking less than 48 hours before pick-up, you will be refunded minus the cancellation fee of 150.00 EUR*. If your prepayment is less than 150.00 EUR*, you will not receive a refund. If you cancel your booking less than 24 hours before pick-up, you will not receive a refund. No refund will be applied for unused rental days. You cannot cancel your booking if your rental has already started. Please note that some of the deeply discounted prepaid deals are subject to their own terms and conditions, and such bookings cannot be canceled or changed. *Or the same amount in USD/GBP at the exchange rate on the cancellation date.

How can I add extra options (child seat, additional driver, GPS etc)?

We are a broker agency (3rd party), we only provide you a wide choice of car rentals at great prices. Additional extras are added at the pick-up and there is an additional charge for it. You can ask the agent directly at the desk but we cannot satisfy your request because we do not sell such options, extras are provided by the rental agency and are payable at the desk. To make sure the requested extra option/price will be available at the counter, please contact a car rental company directly by the phone provided in your rental voucher.

How can I amend my booking?

You can amend your booking in the „My Bookings” section at the website at least 48 hours before your rental is due to start. Please note that if you decide to amend your booking you will be charged an Amendment Fee of 18.00 EUR. If you have purchased Cancel Protection you can amend your booking without Amendment Fee up until 1 hour before scheduled pickup. Please note that any amendment such as amendment of pick-up or drop-off location, car group, rental period and driver’s personal details may affect rental price which may be different from what you paid initially. Please note: prices are based on the pick-up and drop-off times and dates that you arrange before your rental starts. If you pick the car up any later or bring it back any earlier, you will not receive a refund for unused hours or days.