What is your cancellation policy?
If you have chosen the Compensation Voucher while cancelling your booking, you will be issued the Voucher equal to the amount charged during the original booking of car rental services without any cancellation fee. Voucher is valid for 2 years from the date of its issue. It will expire after 24 months and cannot be extended.
If you cancel your booking 48 hours or more prior to your pick-up, you will be refunded minus the cancellation fee of 60.00 EUR*. If your prepayment is less than 60.00 EUR*, you will not receive a refund.
If you cancel your booking less than 48 hours before pick-up, you will be refunded minus the cancellation fee of 150.00 EUR*. If your prepayment is less than 150.00 EUR*, you will not receive a refund.
If you cancel your booking less than 24 hours before pick-up, you will not receive a refund.
No refund will be applied for unused rental days.
You cannot cancel your booking if your rental has already started.
Please note that some of the deeply discounted prepaid deals are subject to their own terms and conditions, and such bookings cannot be canceled or changed.
*Or the same amount in USD/GBP at the exchange rate on the cancellation date.
