What happens if my rental car has been damaged or I got fined during my rental?
If your rental car was damaged the first step is to contact the car rental company. If your reservation included only basic insurance, you will be responsible to cover any expenses up to your excess amount, as mentioned in your rental agreement.
However, if you have purchased Full Coverage from EconomyBookings, you will need to fill out the Full Coverage Request form on our website. You will be asked to provide necessary documentation related to the accident, we will carefully examine it and transfer the compensation amount to your E-Wallet if your claim falls under the Full Coverage policy. If you want to find out more please check the Full Coverage section.
Alternatively, if you have your own insurance or you have purchased one from car rental company, please contact respective company directly.
If you received a fine or a speeding ticket during your rental, it is your responsibility to cover these charges. Please note that fines might not show up on your credit card immediately however, a car rental company will always provide a document explaining all charges.
