I was concerned in the lead-up to my rental because I d booked it many months ago through an agency, not the rental car company. In the end, I received the promised voucher within the promised timeframe and when I got to the desk to pick up, all was well and I was on my way within a short time. Overall, extremely satisfied and look forward to another mutually beneficial outcome next time we re in NZ. Thanks to all involved - great job!
David Graham
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