Encontre uma locadora de carros
Encontre uma locadora de carros
Local de levantamento
Data da levantamento
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Data de entrega
Hora
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Período: 4 d.
Mesmo local de entrega
Condutor com idade 30-65
Código de promoção

As minhas reservas activas

You’ve got questions, we’ve got answers.

As minhas reservas activas
What is the mileage limit for the car rental?
You can find this information in the voucher included in your confirmation email.
1 min article
As minhas reservas activas
How to create an account on EconomyBookings?
Open our website using this link: EconomyBookings and register your account. To do this, click on the Sign In button in the upper right corner and click on Register. Once the process is complete, please go to your Dashboard and activate your E-Wallet.
1 min article
As minhas reservas activas
Will I receive the exact car model I booked, or is substitution possible?
We do not own our own fleet of vehicles. Our car rental service works with a network of partner suppliers who provide the vehicles for your reservation. While we guarantee that you will receive a vehicle from the specific group you have booked (e.g., Economy, SUV, Luxury, etc.), we cannot guarantee an exact model or color. The vehicle provided may vary slightly in features, model, and specifications, but it will be from the same group and category.
1 min article
As minhas reservas activas
What is included in the total price?
At EconomyBookings, the rental price typically includes the basic rental cost, taxes, and standard fees. However, additional charges such as insurance, fuel, one-way fees, or extra services may not be included. It's important to review the terms and conditions of each booking to confirm the total price and any additional fees.
1 min article
As minhas reservas activas
What are the contact details to reach you?
Please follow the link to our contact details.
1 min article
As minhas reservas activas
Where can I find the Rental Conditions?
The Rental Conditions will be included in your confirmation voucher.
1 min article
As minhas reservas activas
Where can I find the pick-up address?
You can find this information in the voucher included in your confirmation email.
1 min article
As minhas reservas activas
Where can I find information about the young driver's age fee?
You can find this information in the voucher included in your confirmation email.
1 min article
As minhas reservas activas
What is rebooking and why is it beneficial?
Rebooking your car rental could save you money – and here’s how. In certain cases, the rental price may drop between the booking and pick-up dates, so EconomyBookings may rebook your fully prepaid reservation at a lower price. Now your next rental can be cheaper. How? Here are some of the frequently asked questions about rebooking: What is rebooking? EconomyBookings may rebook your fully prepaid reservation if the rental price decreases between the time of booking and up to 72 hours before the start of the car rental. What about my booking details? Wouldn't it affect them? No, all booking details including pick-up/drop-off dates and location(s), car rental supplier and car class in case of rebooking remain unchanged. What do I need to do to get my bonus? You will need to register on EconomyBookings and activate the E-Wallet. How soon do I need to activate my E-Wallet? The E-Wallet must be activated within 44 days after the drop-off date, otherwise the amount will not be available. How can I use my bonus? You can pay with it for the next car rental on EconomyBookings. How can I not use my bonus? You cannot use it to pay for car rental directly to the rental company at the time of pick-up. How long is my bonus valid? The amount saved is valid for 2 years from the date of receipt to the E-Wallet.
1 min article
As minhas reservas activas
I want to know more about Full Coverage. What is covered and what is not?
WHAT IS FULL COVERAGE? Full Coverage covers bodywork, glass, tyres and other excess you have to pay, if your rental vehicle has been damaged. Full Coverage compensates the customer for the amount of the deductible/excess deducted by the car rental provider or charged by the insurance company in the event of damage or theft. The supplier’s Collision Damage Waiver (CDW) may be included in your rental price. CDW limits your liability for the car to the excess – the amount of money the car rental company will charge you in the event that the rental car is damaged. Such items as windscreen, locks, tyres, undercarriage and key are not covered by the CDW. If you are held responsible to pay the excess, you pay it to the rental company. Full Coverage does not replace a Collision Damage Waiver (CDW). EconomyBookings shall not assume any responsibility if a CDW is not included in the rental price and the customer failed to provide valid proof of his/her own CDW as required by the car rental provider and mentioned in the confirmation voucher. If Full Coverage has been purchased along with the rental, it will cover all unexpected losses related to local car rental agreement. WHAT IS COVERED? ✔ Damage excess amount you pay if your rental vehicle is involved in an incident. ✔ Excess amount for car theft. ✔ Charges for damage to the rental vehicle mechanical components that are not covered by your car rental agreement including bodywork, roof, undercarriage, windscreen, windows, mirrors, locks, wheels, tires, hubcaps, engine, clutch, battery.* ✔ Towing costs related to damage. ✔ Costs incurred for replacement of a lost or stolen key for a rental vehicle. ✔ Processing fee (including admin fees charged by rental companies). Please note that when making a refund, the bank commission for an international payment is split between the customer and EconomyBookings. *Make sure to take pictures and videos of the entire rental car inside and outside before you pick it up. Walk around the car with the rental agent and ask them to document existing damage like scratches and dents. WHAT IS NOT COVERED? ❌ Any incident or damage caused by negligent acts such as drunk driving, misfuelling, driving off-road, breaking local laws or the rules of the road, and other situations when you weren’t sticking to the Terms & Conditions of car rental agreement. ❌ Extras/additional services (child seats, GPS, etc.). ❌ Personal valuables. ❌ Hotel costs or other out-of-pocket expenses. ❌ Cleaning costs or damage to the car’s interior or mechanical parts. ❌ Bank fees or any differences in currency exchange rates. ❌ Third-party damages. ❌ Car damage caused by natural disasters, acts of war and terror attacks. Policy limitations. Full Coverage requests must be reported to EconomyBookings no later than 30 days after the rental ends. Full Coverage reimburses damage and theft excess under your car rental agreement up to a maximum amount of 1 700 EUR*. *Or the same amount in local currency at the exchange rate.
7 min article
As minhas reservas activas
What should I do if my flight was cancelled/delayed?
1. Contact EconomyBookings or the Car Rental Provider Immediately - Notify them of your situation: Inform the rental company about your flight delay or cancellation as soon as possible.​ - Request a grace period: Ask if they can hold the car for you or reschedule the pick-up time.​ 2. Cancel Your Booking via EconomyBookings - Log into your account: Go to the Bookings section of your User Profile.​ - Cancel the booking: If your rental period hasn't started, you can cancel the booking to receive a refund in the form of BookingCredit™.​ Cancellation must be made at least 48 hours prior to the pick-up time. 3. Rebook for New Dates Use your BookingCredit™: apply the credit from your canceled booking towards a new reservation with updated dates and times.
3 min article
As minhas reservas activas
I want to know more about Roadside Assistance
With Roadside Assistance you don't have to worry about who to contact or how to act if an emergency occurs on the road. What is included in the price? Telephone hotline consultations. Email support. Communication with the car rental supplier in case of emergency. Roadside Assistance applies in the following situations Road accident involving a rental car. Dead battery. Flat Tire. Unlocking a locked car. Roadside Assistance Cancellation To cancel your Roadside Assistance, please visit “My bookings” section on our website or email us at reservations@bookinggroup.com, and we will cancel your Roadside Assistance. If you cancel Roadside Assistance less than 24 hours before pick-up or after you’ve picked your car up, you won’t receive a refund.
3 min article
As minhas reservas activas
How much is the security deposit/excess amount and when will it be unblocked?
You can find this information in the voucher included in your confirmation email.
1 min article
As minhas reservas activas
What is the Voucher?
A voucher is a document that confirms your car rental booking. It includes important details like the rental provider, pick-up and drop-off locations, rental dates, and any additional services you've selected. The voucher must be presented at the time of vehicle pickup. Please note, the confirmation voucher is sent 72 hours prior to the pick up time.
1 min article
As minhas reservas activas
Does the rental price include all fees?
At EconomyBookings, the rental price typically includes the basic rental cost, taxes, and standard fees. However, additional charges such as insurance, fuel, one-way fees, or extra services may not be included. It's important to review the terms and conditions of each booking to confirm the total price and any additional fees.
1 min article
As minhas reservas activas
How can I contact the rental company for assistance?
The supplier's phone number is available on your confirmation voucher, as well as in the pick-up instructions section on the 'My Booking' page.
1 min article
As minhas reservas activas
Where can I find information about the one-way fee?
You can find this information in the voucher included in your confirmation email.
1 min article
As minhas reservas activas
How can I add extra options (child seat, additional driver, GPS etc)?
We are a broker agency (3rd party), we only provide you a wide choice of car rentals at great prices. Additional extras are added at the pick-up and there is an additional charge for it. You can ask the agent directly at the desk but we cannot satisfy your request because we do not sell such options, extras are provided by the rental agency and are payable at the desk. To make sure the requested extra option/price will be available at the counter, please contact a car rental company directly by the phone provided in your rental voucher.
3 min article
As minhas reservas activas
How to extend the booking if I already picked up the car?
Unfortunately it cannot be extended past pick-up time. Please inform the rental agency directly by the number provided in your rental voucher.
2 min article
As minhas reservas activas
How can I cancel through User Profile?
Online booking cancellation is available in the Bookings section of your User Profile. Please sign in to your User Profile or register using the email specified during the booking process.
2 min article
As minhas reservas activas
What should I do if my travel plans change?
You can modify your reservation to reflect new dates and times. 1. Log into Your User Profile Go to EconomyBookings and sign in using the email address you used during the booking process.​ 2. Navigate to the "My Bookings" Section Once logged in, go to the "Bookings" section of your User Profile.​ 3. Select the Booking You Wish to Modify or Cancel Click on "Overview" for the specific booking.​ 4. Cancel the Booking Click on the "Cancel" button.​ By canceling, the amount you paid will be credited to your E-Wallet as BookingCredit™.​ 5. Make a New Booking Use the credit in your E-Wallet to pay for a new booking that fits your updated travel plans.
3 min article

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