Centar za pomoć
Mesto preuzimanja
Datum preuzimanja
Vreme
Datum vraćanja
Vreme
Period iznajmljivanja: 4 d.
Isto mesto vraćanja
Godine vozača između 30 i 65
Promo kod
  1. Početna
  2. Centar za pomoć
  3. Moje aktivne rezervacije
  4. Will I receive the exact car model I booked, or is substitution possible?
Will I receive the exact car model I booked, or is substitution possible?
Članak od 1 min

Will I receive the exact car model I booked, or is substitution possible?

We do not own our own fleet of vehicles. Our car rental service works with a network of partner suppliers who provide the vehicles for your reservation. While we guarantee that you will receive a vehicle from the specific group you have booked (e.g., Economy, SUV, Luxury, etc.), we cannot guarantee an exact model or color. The vehicle provided may vary slightly in features, model, and specifications, but it will be from the same group and category.

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Članak od 3 min

How can I add extra options (child seat, additional driver, GPS etc)?

We are a broker agency (3rd party), we only provide you a wide choice of car rentals at great prices. Additional extras are added at the pick-up and there is an additional charge for it. You can ask the agent directly at the desk but we cannot satisfy your request because we do not sell such options, extras are provided by the rental agency and are payable at the desk. To make sure the requested extra option/price will be available at the counter, please contact a car rental company directly by the phone provided in your rental voucher.

Članak od 2 min

How to extend the booking if I already picked up the car?

Unfortunately it cannot be extended past pick-up time. Please inform the rental agency directly by the number provided in your rental voucher.

Članak od 2 min

How can I cancel through User Profile?

Online booking cancellation is available in the Bookings section of your User Profile. Please sign in to your User Profile or register using the email specified during the booking process.

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