I want to know more about Roadside Assistance

With Roadside Assistance you don't have to worry about who to contact or how to act if an emergency occurs on the road.

What is included in the price?

Telephone hotline consultations.
Email support.
Communication with the car rental supplier in case of emergency.

Roadside Assistance applies in the following situations

Road accident involving a rental car.
Dead battery.
Flat Tire.
Unlocking a locked car.

Roadside Assistance Cancellation

To cancel your Roadside Assistance, please visit “My bookings” section on our website or email us at reservations@bookinggroup.com, and we will cancel your Roadside Assistance.

If you cancel Roadside Assistance less than 24 hours before pick-up or after you’ve picked your car up, you won’t receive a refund.

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3 min article

How can I add extra options (child seat, additional driver, GPS etc)?

We are a broker agency (3rd party), we only provide you a wide choice of car rentals at great prices. Additional extras are added at the pick-up and there is an additional charge for it. You can ask the agent directly at the desk but we cannot satisfy your request because we do not sell such options, extras are provided by the rental agency and are payable at the desk. To make sure the requested extra option/price will be available at the counter, please contact a car rental company directly by the phone provided in your rental voucher.

2 min article

How to extend the booking if I already picked up the car?

Unfortunately it cannot be extended past pick-up time. Please inform the rental agency directly by the number provided in your rental voucher.

2 min article

How can I cancel through User Profile?

Online booking cancellation is available in the Bookings section of your User Profile. Please sign in to your User Profile or register using the email specified during the booking process.

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