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Will I receive the exact car model I booked, or is substitution possible?
We do not own our own fleet of vehicles. Our car rental service works with a network of partner suppliers who provide the vehicles for your reservation. While we guarantee that you will receive a vehicle from the specific group you have booked (e.g., Economy, SUV, Luxury, etc.), we cannot guarantee an exact model or color. The vehicle provided may vary slightly in features, model, and specifications, but it will be from the same group and category.